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Level 1

4 points

updating credit card details

I cannot update my credit card on my payment and shipping option it just keeps updating. The card currently linked has expired

iPhone 11 Pro Max, iOS 14

Posted on Oct 9, 2021 12:39 PM

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Level 10

212,570 points

Posted on Oct 9, 2021 1:10 PM

Have you gotten a message that your account is disabled? See→If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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4 replies

Top-ranking reply

Level 10

212,570 points

Oct 9, 2021 1:10 PM in response to ita98

Have you gotten a message that your account is disabled? See→If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Oct 9, 2021 12:56 PM in response to ita98

If a card has expired you need to add a new card, then delete the expired card→Change, add, or remove Apple ID payment methods - Apple Support

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Level 1

4 points

Oct 9, 2021 1:08 PM in response to Lawrence Finch

When I try on my phone and other devices they keep telling me I cannot update information at this time

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Level 1

4 points

Oct 9, 2021 1:12 PM in response to Lawrence Finch

No I haven't gotten that message. But my phone storage is full, that is why I urgently need to update my card details so I can upgrade to the next iCloud storage

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updating credit card details

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