Updates

Why is it everytime I try to do a software update my phone gets stuck on the apple logo? What am I doing wrong? Happens with every iPhone I have had.

iPhone 13 Pro Max

Posted on Oct 10, 2021 9:26 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Oct 11, 2021 2:08 AM

Go to---> Settings---> General---> Software-update---> Download and install the update.


You must have a stable Wi-Fi connection.

Or connect to a PC with the latest version of iTunes installed.


Charge the battery to 50% or higher.

Turn off Battery saving mode.

Don't use a Hotspot.

Don't use VPN.


And make sure you have enough free space.

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Oct 11, 2021 2:08 AM in response to iPhonesoftwareupdate

Go to---> Settings---> General---> Software-update---> Download and install the update.


You must have a stable Wi-Fi connection.

Or connect to a PC with the latest version of iTunes installed.


Charge the battery to 50% or higher.

Turn off Battery saving mode.

Don't use a Hotspot.

Don't use VPN.


And make sure you have enough free space.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Updates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.