You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

I bought a used iphone that still has the previous owners activation lock and I can't reach them .How do I get apple to help?

iPhone 6

Posted on Oct 10, 2021 9:15 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2021 9:18 PM

Samu0987 Said:

"Activation lock: I bought a used iphone that still has the previous owners activation lock and I can't reach them .How do I get apple to help?"

-------


You've been Scammed:

Seems you've been scammed. So if you cannot contact the seller, then you are out of luck. If purchased off of a Web site, then contact the web site, seeing if the sell can be held accountable, and if you can get your money back.


Learn from this:

The next time you go about purchasing and item, request that the seller unlocks it, and signs out of iCloud on it.

1 reply
Question marked as Top-ranking reply

Oct 10, 2021 9:18 PM in response to Samu0987

Samu0987 Said:

"Activation lock: I bought a used iphone that still has the previous owners activation lock and I can't reach them .How do I get apple to help?"

-------


You've been Scammed:

Seems you've been scammed. So if you cannot contact the seller, then you are out of luck. If purchased off of a Web site, then contact the web site, seeing if the sell can be held accountable, and if you can get your money back.


Learn from this:

The next time you go about purchasing and item, request that the seller unlocks it, and signs out of iCloud on it.

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.