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tokyo128 Author

Level 1

4 points

My My screen is in black-and-white

What’s wrong with my phone

iPhone XR, iOS 13

Posted on Oct 22, 2021 1:55 PM

Top-ranking reply

Axel Foley

Level 10

150,090 points

Posted on Oct 22, 2021 2:20 PM

You may have the Color Filter set to ON. Double check as follows:

Open Settings ➔ Accessibility ➔ Display & Text Size ➔ Color Filters: Ensure that this is set to OFF.

If the above suggestion does not work or was already set to OFF then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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My My screen is in black-and-white

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