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Cant stop family sharing - family has other members

deleted a child’s account on my family and trying to cancel the family group but it says there are other family members but there isn’t any.

iPad Pro, iPadOS 14

Posted on Oct 23, 2021 9:21 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2021 8:48 AM

See the article 'Leave [/Cancel] Family Sharing', click here--> https://support.apple.com/HT201081

- How to leave a family sharing group.

- How to cancel it or remove anyone 13 or over if you are the organizer.


If your family includes children under 13 (age varies by country or region), you must first transfer them to a different Family Sharing group before you can stop Family Sharing.


Move a child to another group using Family Sharing - https://support.apple.com/HT201080


If you still have problems:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232



1 reply
Question marked as Top-ranking reply

Oct 24, 2021 8:48 AM in response to hunghein

See the article 'Leave [/Cancel] Family Sharing', click here--> https://support.apple.com/HT201081

- How to leave a family sharing group.

- How to cancel it or remove anyone 13 or over if you are the organizer.


If your family includes children under 13 (age varies by country or region), you must first transfer them to a different Family Sharing group before you can stop Family Sharing.


Move a child to another group using Family Sharing - https://support.apple.com/HT201080


If you still have problems:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232



Cant stop family sharing - family has other members

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