$20 giftcard was redeemed, but balance on the phone was zero. What did we do wrong?

Posted on Nov 7, 2021 4:23 PM

Similar questions

Missing gift card balance I redeemed an iTunes gift card on my iPad about 2 months ago. I checked my balance right after redeeming and the balance was correct. I have not purchased anything since then and now my balance is zero. I've signed out, signed in, checked online, checked on my phone, checked on my iPad. Still zero. Where did my balance go?
1651 2
I need to check the balance of a gift card I bought a gift card and sent it to a friend but they said it had a zero balance
860 1
Redeemed $20 I got a $20 dollar gift card and redeemed it but it said that my balance was $2.95 and it won’t let me redeem again and I went to check if it was just a glitch but it wouldn’t let me buy anything.
368 1

1 reply

askbarnabas

Level 10

104,220 points

Nov 8, 2021 8:10 AM in response to bradyn162

try singing out of your Apple ID and back in.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

$20 giftcard was redeemed, but balance on the phone was zero. What did we do wrong?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up