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yooyjenny Author

Level 1

4 points

Trouble with unlocking iPhone

Touchscreen was working fine but am now having trouble unlocking my phone when it is on the lockscreen. Little bar at bottom of screen does not appear.

iPhone 12 mini, iOS 15

Posted on Nov 8, 2021 5:43 AM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

126,271 points

Posted on Nov 8, 2021 6:07 AM

Ensure zoom is not enabled. If not, remove any protective case and any protective film, clean the display, force a restart, and try again. If the problem persists, use the Get Support link in the upper right of this webpage, and contact Apple Support.

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Trouble with unlocking iPhone

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