Phone is not updating payment saying I have subscription but I don’t

Why is my payment method not being removed as I don’t have subscriptions and it’s saying I do

iPhone 12 Pro Max, iOS 14

Posted on Nov 13, 2021 5:52 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Nov 13, 2021 7:18 AM

Do you have any subscriptions waiting to expire?


Please click on this link to learn "How to cancel a subscription from Apple" ➔ https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document.


"If the subscription that you want to cancel is not listed", click here ➔ https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Click here ➔ https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ https://support.apple.com/HT201232


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Question marked as ⚠️ Top-ranking reply

Nov 13, 2021 7:18 AM in response to ELLYuwill

Do you have any subscriptions waiting to expire?


Please click on this link to learn "How to cancel a subscription from Apple" ➔ https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document.


"If the subscription that you want to cancel is not listed", click here ➔ https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Click here ➔ https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ https://support.apple.com/HT201232


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Phone is not updating payment saying I have subscription but I don’t

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