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iPhone not responding

I’ve just been using my iPhone 12, when all of a sudden all my apps shut, and now it won’t let me open any app, won’t let me screenshot and won’t let me turn my phone off. The only thing I can do is talk to Siri, but when I ask him to open an app he says he can’t, and then when I ask him to turn the phone off he says ‘that’s beyond my abilities at the moment'. What can I do?

iPhone 12

Posted on Nov 16, 2021 2:08 PM

Reply
1 reply

Nov 17, 2021 11:32 AM in response to AbbieWeaver24

Hi AbbieWeaver24,


Thanks for posting your question to the Apple Support Communities. It sounds like your iPhone is frozen, so we'd like to share some information with you. Use these steps to force restart your iPhone: Force restart iPhone. Then go over the steps outlined here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, including checking for iOS and app updates.


Keep in mind, Siri can't be used to turn your iPhone off. Here are some things you can ask Siri: What can I ask Siri?


Reply to this message if you need more help.


Take care.

iPhone not responding

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