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I want to request a refund for purchases made by my child.

Hello.Purchases we’re made by my little child.I want to request a refund.Thank you.


[Re-Titled by Moderator]

Posted on Nov 21, 2021 9:22 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2021 9:27 AM

If this involves a subscription then please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


FOR REFUNDS for either a purchase or a subscription see how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


You may wish to 'Require a password for App Store and iTunes purchases' --> https://support.apple.com/HT204030 or 'Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support' --> https://support.apple.com/HT201304 "to block or limit ... features on your iPhone, iPad, or iPod touch"


"You can use Screen Time to prevent unintentional or unauthorized purchases from the App Store and other Apple services. You can require a password for purchases, prevent certain types of purchases, or disable purchasing completely." - https://support.apple.com/HT204396 See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here --> https://support.apple.com/HT208982


1 reply
Question marked as Top-ranking reply

Nov 21, 2021 9:27 AM in response to kavranskaya_123

If this involves a subscription then please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


FOR REFUNDS for either a purchase or a subscription see how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


You may wish to 'Require a password for App Store and iTunes purchases' --> https://support.apple.com/HT204030 or 'Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support' --> https://support.apple.com/HT201304 "to block or limit ... features on your iPhone, iPad, or iPod touch"


"You can use Screen Time to prevent unintentional or unauthorized purchases from the App Store and other Apple services. You can require a password for purchases, prevent certain types of purchases, or disable purchasing completely." - https://support.apple.com/HT204396 See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here --> https://support.apple.com/HT208982


I want to request a refund for purchases made by my child.

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