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Billing

I am trying to purchase a tune on i-tunes. It says I must go to billing and confirm my payment. When I do, I cannot click on the link. Any ideas?


Posted on Nov 24, 2021 12:51 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2021 7:58 PM

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266


Change your Apple ID payment method if you don't have an Apple device --> https://support.apple.com/HT210755 - PC, MS Surface, Android, Chromebook, online at tv.apple.com


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631


=====

If an app or feature on your device is not working, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here --> https://support.apple.com/HT208982

1 reply
Question marked as Top-ranking reply

Nov 24, 2021 7:58 PM in response to Stonesinaustin

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266


Change your Apple ID payment method if you don't have an Apple device --> https://support.apple.com/HT210755 - PC, MS Surface, Android, Chromebook, online at tv.apple.com


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631


=====

If an app or feature on your device is not working, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here --> https://support.apple.com/HT208982

Billing

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