Can’t open my mac book

Ya3rb wrote:

My mac book pro doesn’t work. Once I turn it on the screen shows a picture of the mac and mouse and stay like that . Can’t do anything.

any hint!

https://discussions.apple.com/content/attachment/c914b560-9ea6-484e-8e41-fa7f380fc0ab

See if this is it—

Recharge the built-in battery in your Apple keyboard, mouse, or trackpad

https://support.apple.com/en-us/HT205160

Set up your Magic Keyboard, Magic Mouse, or Magic Trackpad with your Mac

https://support.apple.com/en-us/HT201178

If no insight or resolve:

Intel Mac—

Try resetting the SMC https://support.apple.com/en-us/HT201295

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)

No SMC or NVRAM on the M1 SoC.—

The best you can do if you have an issue— equivalent Shut down, close the lid 30 secs+ , reboot as normal.

If no resolve try SafeBoot https://support.apple.com/en-us/HT201262 to sort anomalies.

Check your >System Preferences>Bluetooth

Hi Ya3rb,

It looks like your Mac started up in macOS Recovery, and isn't detecting a mouse or trackpad. Try clicking the trackpad on your Mac, or connecting an external mouse.

If your Mac doesn't recognize your built-in trackpad, there is likely hardware damage. You should run Apple Diagnostics on your Mac.