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JalenStr Author

Level 1

4 points

Why won’t my phone hold the charger in place in order for it to charge

Posted on Dec 20, 2021 11:23 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Dec 20, 2021 11:26 AM

If you already tried (to no avail) all the steps provided in the support article that led you here, it might be a hardware (battery? charging port? other internal component?) problem.

I suggest that you make an appointment (*) and have your device (along with charger and cable) inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Why won’t my phone hold the charger in place in order for it to charge

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