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For several months now, i have been charged twice every month for iCloud storage and it doesn’t seem to show on my account on reportaproblem.apple.com.
For the month of December I have been charged three times for the same iCloud storage
iPhone 12 Pro, iOS 15
tomisin64 Said:
"How can I resolve iCloud storage charges me twice every month?: For several months now, i have been charged twice every month for iCloud storage and it doesn’t seem to show on my account on reportaproblem.apple.com. For the month of December I have been charged three times for the same iCloud storage"
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For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
tomisin64 Said:
"How can I resolve iCloud storage charges me twice every month?: For several months now, i have been charged twice every month for iCloud storage and it doesn’t seem to show on my account on reportaproblem.apple.com. For the month of December I have been charged three times for the same iCloud storage"
-------
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
How can I resolve iCloud storage charges me twice every month?
