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Lock iPhone

My mother-in-law gave my daughter her old iPhone. My daughter has now locked it out and the iPhone is asking me to connect to iTunes. I do not have iTunes nor when I connect to my mac with the phone, nothing happens. Thoughts?

iPhone 6

Posted on Dec 29, 2021 3:27 PM

Top-ranking reply

FoxFifth

Level 10

473,043 points

Posted on Dec 29, 2021 3:30 PM

Turn the iPhone off before connecting and use the following instructions: If you forgot your iPhone passcode - Apple Support

Note that on Macs running macOS Catalina, Big Sur or Monterey the procedure uses Finder instead of iTunes.

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Lock iPhone

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