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I requested for a refund and its shows that the amount has been refunded but it doesnt appear in my account. What should i do?

I requested for a refund and its shows that the amount has been refunded but it doesnt appear in my account. What should i do?

iPhone XR, iOS 14

Posted on Dec 29, 2021 7:41 PM

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Question marked as Top-ranking reply

Posted on Dec 29, 2021 7:48 PM

Depending on the payment method you used, you still need to wait for further processing.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

3 replies
Question marked as Top-ranking reply

Dec 29, 2021 7:48 PM in response to Suman_1

Depending on the payment method you used, you still need to wait for further processing.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

I requested for a refund and its shows that the amount has been refunded but it doesnt appear in my account. What should i do?

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