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Please I have updated my iPhone XS but still the Face ID isn’t working

Please how can I get my Face ID working again

Posted on Dec 31, 2021 6:33 PM

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3 replies

Jan 1, 2022 2:42 AM in response to Gomez1120

Gomez1120 Said:

"Please I have updated my iPhone XS but still the Face ID isn’t working: Please how can I get my Face ID working again"

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Troubleshooting Face ID:


I. Disable/Enable FaceTime in "Allowed Apps":

  1. Go to: Settings
  2. Tap: Screen Time
  3. Tap: Content & Privacy Restrictions
  4. Tap: Allowed Apps
  5. Tap: FaceTime so that it is greyed-out
  6. Tap: FaceTime so that it is green in-color


II. A Few Sites to Try:

Please I have updated my iPhone XS but still the Face ID isn’t working

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