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carlie260 Author

Level 1

4 points

apple id

can apple help bypass the activation lock on a iPhone is owner forgot passcode to apple id

iPhone XR

Posted on Jan 14, 2022 10:27 PM

Top-ranking reply

Raicya

Level 10

209,067 points

Posted on Jan 15, 2022 2:13 AM

iPhone Locked To Owner

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPhone.

To unlock this Phone, you need the Apple ID and password that were used during set up.

You wil need to contact the previous owner to have them remove this device from their account.

If you were given this device or purchased it secondhand, you wil need to contact the previous owner to have them remove this device from their account.

If you bought second-hand, send the iPhone return to the seller & ask your money back.

Apple cannot help you.

You cannot use the iPhone.

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