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Trying to update my iPhone

Trying to update my iPhone

iPhone 7, iOS 14

Posted on Jan 24, 2022 12:23 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2022 12:33 PM

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


2 replies
Question marked as Top-ranking reply

Jan 24, 2022 12:33 PM in response to 1Katnik

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


Jan 24, 2022 12:33 PM in response to 1Katnik

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

https://support.apple.com/en-in/HT204204

 

If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-us/HT201435

 

Or update via PC

See this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

https://support.apple.com/en-gb/guide/itunes/itns3235/windows

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

https://support.apple.com/en-us/HT212185

Trying to update my iPhone

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