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User profile for user: silphium
silphium Author
User level: Level 1
17 points

VIP Mailbox(es) Gone

1-month-old M1 MacBook Pro running MacOS Monterey. I did not migrate my user info from my old machine. I noticed that my VIP mailboxes were listing only a few recent messages, and sometimes none at all. I removed VIPs from the favorites bar, and now it's completely gone form the sidebar. I've tried removing and re-adding VIPs to no avail. The two VIP plist files are still there and show the correct email addresses. Quitting and relaunching Mail does nothing.


So is there a genius out there who knows how to restore the VIP mailboxes?

MacBook Pro 15″, OS X 10.10

Posted on Jan 31, 2022 5:03 PM

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,748 points

Posted on Feb 1, 2022 8:13 AM

silphium wrote:

1-month-old M1 MacBook Pro running MacOS Monterey. I did not migrate my user info from my old machine. I noticed that my VIP mailboxes were listing only a few recent messages, and sometimes none at all. I removed VIPs from the favorites bar, and now it's completely gone form the sidebar. I've tried removing and re-adding VIPs to no avail. The two VIP plist files are still there and show the correct email addresses. Quitting and relaunching Mail does nothing.

So is there a genius out there who knows how to restore the VIP mailboxes?


see if there is anything here—


Show emails from VIP senders in Mail on Mac - Apple Support


Make a sender a VIP in Mail on iCloud.com - Apple Support


Create or delete mailboxes in Mail on Mac - Apple Support


Mail User Guide for Mac - Apple Support


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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,748 points

Feb 1, 2022 8:13 AM in response to silphium

silphium wrote:

1-month-old M1 MacBook Pro running MacOS Monterey. I did not migrate my user info from my old machine. I noticed that my VIP mailboxes were listing only a few recent messages, and sometimes none at all. I removed VIPs from the favorites bar, and now it's completely gone form the sidebar. I've tried removing and re-adding VIPs to no avail. The two VIP plist files are still there and show the correct email addresses. Quitting and relaunching Mail does nothing.

So is there a genius out there who knows how to restore the VIP mailboxes?


see if there is anything here—


Show emails from VIP senders in Mail on Mac - Apple Support


Make a sender a VIP in Mail on iCloud.com - Apple Support


Create or delete mailboxes in Mail on Mac - Apple Support


Mail User Guide for Mac - Apple Support


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User profile for user: silphium
silphium Author
User level: Level 1
17 points

Feb 1, 2022 8:53 AM in response to leroydouglas

Thanks for replying. I've tried all of these things and everything else I can think of -- except rebooting, which I'm too busy to do right now. It feels like some sort of bug. Removing VIPs from the Favorites bar should not destroy the VIP mailbox(es). And, as I said, the requisite VIP-related plist files are there. So obviously it should be present and visible. This is Mac OS 12.1, by the way.

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VIP Mailbox(es) Gone

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