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unable to use money on card

so i have had this apple gift card i got for my birthday over a year ago, and after i put in the code, it said i had a balance of $25 (which was correct) and ive tried to use it ever since then and it just won’t let me use it?? it’s trying to make me put in a new code but i want to use my current money on my account. i don’t think i have the card anymore either

iPhone 12, iOS 15

Posted on Feb 4, 2022 10:40 PM

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Question marked as Top-ranking reply

Posted on Feb 5, 2022 7:14 AM

Since the $25 is already in your account, you no longer need the card. That credit balance is available for purchases on the same account (except for the purchase of gifts). If for some reason it is not working, contact Apple Support:

https://getsupport.apple.com



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unable to use money on card

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