My macbook locks screen suddenly, how can I fix the problem?
My MacBook locks screen suddenly, how can I fix the problem?
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My MacBook locks screen suddenly, how can I fix the problem?
Hi farahtli.
Wondering which MacBook model you are using,
and
which MacOS version is installed on it.
______________________________________________________
Re: My MacBook locks screen suddenly, how can I fix the problem?
Finding the cause of why this happens, may provide a solution,
... what you are doing on the Mac when the problem occurs ?
... do you get an error message that may point to the solution ?
Eg:
Check if screen time is set / runs out / or the time for using that app expires..
Apple icon (on the left, in the top menu bar) > System Preference > Screen Time
________________________________________________________________
Check how long the computer can be left idle before you are logged out.
NB: You might want to set
keyboard backlight / or the screen brightness / or the screensaver / etc.
to remind you to press a key now and then to keep from being logged out ?)
Apple icon > System Preferences > Security and Privacy > General
check if password is required (ticked) after sleep or screensaver begins.
and, if so
how long after sleep or screen saver begins is the password required ?
____________________________________________________________
OR
Are you using a particular app, when the Mac suddenly locks the screen ?
Apple support have an article online that may be helpful
If an app on your Mac stops responding, closes unexpectedly, or won’t open
https://support.apple.com/en-us/HT211916
Hope there is something here that helps you find the cause of the problem, so you can fix it.
Else feel free to post here again,
or
There is a "Get Support" link to Apple at top right on this discussion page.
All the best :-)
Hi farahtli.
Wondering which MacBook model you are using,
and
which MacOS version is installed on it.
______________________________________________________
Re: My MacBook locks screen suddenly, how can I fix the problem?
Finding the cause of why this happens, may provide a solution,
... what you are doing on the Mac when the problem occurs ?
... do you get an error message that may point to the solution ?
Eg:
Check if screen time is set / runs out / or the time for using that app expires..
Apple icon (on the left, in the top menu bar) > System Preference > Screen Time
________________________________________________________________
Check how long the computer can be left idle before you are logged out.
NB: You might want to set
keyboard backlight / or the screen brightness / or the screensaver / etc.
to remind you to press a key now and then to keep from being logged out ?)
Apple icon > System Preferences > Security and Privacy > General
check if password is required (ticked) after sleep or screensaver begins.
and, if so
how long after sleep or screen saver begins is the password required ?
____________________________________________________________
OR
Are you using a particular app, when the Mac suddenly locks the screen ?
Apple support have an article online that may be helpful
If an app on your Mac stops responding, closes unexpectedly, or won’t open
https://support.apple.com/en-us/HT211916
Hope there is something here that helps you find the cause of the problem, so you can fix it.
Else feel free to post here again,
or
There is a "Get Support" link to Apple at top right on this discussion page.
All the best :-)
My macbook locks screen suddenly, how can I fix the problem?