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User profile for user: tnye
tnye Author
User level: Level 1
7 points

The MX records provided by iCloud don't work, has anyone been able to connect a personal domain to iCloud to receive mail??

For MONTHS now I've been trying to connect my personal domain email address to iCloud to no avail. The DNS records provided (electronically) by iCloud don't work with my domain registrar (Wix). I've called about about a zillion times and no one at Apple knows anything. They say it's all still in 'beta.' Why are they advertising that this is a service if it hasn't been tested. I don't want to participate in beta testing. Now my emails are in outer space somewhere and I can't access anything. I'd love to hear if ANYONE has been successful at connected their personal domain to iCloud. I just want to have email again to my domain.

Posted on Feb 12, 2022 9:08 AM

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User profile for user: sdabr-s
sdabr-s
User level: Level 1
15 points

Posted on Feb 26, 2022 7:56 AM

I had problems getting my domain to work.

On the final step (step 4) I kept getting an error message that said "Something went wrong. There was a problem checking your domain records. Try again later"


The thing that finally made it work for me was to remove the trailing dot/period on the end of the MX records that the apple instructions had me add

AND

removing the double quotes from the content for the TXT record that the apple instructions had me add.


I needed to do both. Even though my domain registrar (dotster.com) appeared to be ok with the dot/period and the double quotes. Once I removed both sets of punctuation, it finally worked.

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User profile for user: sdabr-s
sdabr-s
User level: Level 1
15 points

Feb 26, 2022 7:56 AM in response to tnye

I had problems getting my domain to work.

On the final step (step 4) I kept getting an error message that said "Something went wrong. There was a problem checking your domain records. Try again later"


The thing that finally made it work for me was to remove the trailing dot/period on the end of the MX records that the apple instructions had me add

AND

removing the double quotes from the content for the TXT record that the apple instructions had me add.


I needed to do both. Even though my domain registrar (dotster.com) appeared to be ok with the dot/period and the double quotes. Once I removed both sets of punctuation, it finally worked.

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The MX records provided by iCloud don't work, has anyone been able to connect a personal domain to iCloud to receive mail??

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