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iTunes is claiming i need to update but it is the latest version. Please help

Using iTunes on a windows computer. Have uninstalled and reinstalled the newest version from the apple site. Trying to restore iphone (oo many passcode attempts lockout) and the itunes program keeps giving the error that I need to update to the latest itunes to continue. Went to help and checked for updates in the itunes program. Got the notification that the program is up to date. Same notification when i try to restore the phone.

iPhone 11

Posted on Feb 22, 2022 7:13 AM

Top-ranking reply

Johnny DEP

Level 3

527 points

Posted on Feb 22, 2022 7:39 AM

It sounds like you are still running Windows 7 or 8, in which case iTunes cannot be updated beyond version 12.10.11 because the latest versions that support iOS 15 require Windows 10 or 11.

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iTunes is claiming i need to update but it is the latest version. Please help

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