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Level 1

4 points

My phone has stopped working. I cannot lock my phone, make calls, click on apps, or turn off my phone.

My phone does not work

iPhone X

Posted on Feb 28, 2022 4:20 PM

Top-ranking reply

Level 10

149,598 points

Posted on Feb 28, 2022 4:28 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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