Having trouble charging phone

Cmsc13 wrote:

Yes it does!! So eventually it should go on after some time? Just leave it charging?

It only looks like that when connected to an external power source. If there's something left in the battery but it's not connected to power, it will look like that but with a lightning symbol and an image of the end of a Lightning cable/connector.

Not sure what to say other than try it and see what happens. Other than that, you might try getting a diagnostic at an Apple Store. I think they have means to determine if the battery is completely gone or not. Perhaps even if the hardware is bad.

Does it look like this?

If that's the case, it might take a while. That's usually what it looks like after it's gone into auto shutdown. It usually needs to charge up to maybe 10% before it will turn on. But if the battery is completely dead it won't get to that point and you'll be kind of stuck there.

My parents had an iPhone that they thought was dead, but I left it charging for about a half hour and it finally turned on. You might just try waiting, but otherwise it could just be a completely dead battery.

Try a different cable and power block if possible. See if this helps: If your iPhone or iPod touch won't charge - Apple Support

The phone is probably good, but it’s battery may have failed.

Leave it charging. But also try a different power source and a different cable.