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Cloud payment

hi, I received an email in which I was told that there was a problem with my cloud payment card details, I don't understand why, it has always gone well. I tried to follow the recommended steps but can't find the steps on the phone.

iPhone X, iOS 15

Posted on Mar 21, 2022 11:13 AM

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Question marked as Top-ranking reply

Posted on Mar 21, 2022 1:33 PM

Reasons your payment card may be declined

1. Account suspended for suspected fraud.

2. Address in your iTunes account does not match exactly the billing address for the card

3. Error in credit card number

4. Insufficient balance or you still owe money on a subscription

5. The card was not issued in the country of the iTunes store

6. Wrong expiration date

7. Wrong security (CVV) code

8. You are connected through a VPN provider that makes iTunes think you live elsewhere - uninstall VPN


Here is additional information from Apple if your payment method is declined.

If your payment method is declined in the App Store or iTunes Store - Apple Support





1 reply
Question marked as Top-ranking reply

Mar 21, 2022 1:33 PM in response to edoardo147

Reasons your payment card may be declined

1. Account suspended for suspected fraud.

2. Address in your iTunes account does not match exactly the billing address for the card

3. Error in credit card number

4. Insufficient balance or you still owe money on a subscription

5. The card was not issued in the country of the iTunes store

6. Wrong expiration date

7. Wrong security (CVV) code

8. You are connected through a VPN provider that makes iTunes think you live elsewhere - uninstall VPN


Here is additional information from Apple if your payment method is declined.

If your payment method is declined in the App Store or iTunes Store - Apple Support





Cloud payment

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