Playlists in Music app

Apple Music isn't able to use tracks in .wma format and, unlike iTunes for Windows, it doesn't have a mechanism to convert and import them. Using tracks in .wav format in a new library is problematic because they don't have a tag and import to the library as just the filename (including any leading track number) as the track name with no other details, even when they might be visible in the path.

The "missing file" issue with exclamation marks happens if the file is no longer where iTunes or Music expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, the drive it lives on has had a name change, or you've moved a non-portable library to a different path (see Make a split library portable for details). It is also possible that iTunes or Music have changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place, or that you've been too aggressive when deleting duplicates at some point.

Select a track with an exclamation mark, use Cmd-I to get Song Info, then click No when asked to try to locate the track. Look on the file tab for the location the library thinks the file should be. Now take a look around your hard drives. Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive label has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case. If everything is where it is supposed to be try Repair security permissions for iTunes for Mac - Apple Community.

In some cases the library may be able to repair itself if you go through the same steps with Get Info, or when playing a track, but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links. Although it says something like "use the same location" I think it expects to find the tracks in the same artist & album layout they were in previously, with one systematic change to the path.

If you want me to try to provide specific advice please post back the following details:

1. The location of the media folder under iTunes|Music > Preferences > Advanced
2. The location of a sample missing track shown under Song Info > File > Location that begins file://
3. The true path to the file whose details you gave in 2

See also FixLinks - an AppleScript to repair broken links in Music - Apple Community.

tt2

Hi Staynavytom,

Thank you for using the Apple Support Communities! To import music to your Mac, the following resource can provide the best steps:

Import music from a computer to Music on Mac

To delete a playlist: Create, edit, and delete playlists in Music on Mac

Hope this helps!

Have a great day.

Your screenshots show where Music thinks that track should be. Can you locate it on your external drive? What is the path to the media folder in preferences. It may be possible to either repair the broken links, move the media to where the library expects to find it, or reimport the .itl file.

See Move your iTunes/Music library to a new computer - Apple Community for background on the right way to move a library to a new computer.

tt2

It would seem you have a subscription to Apple Music and sync library is turned on. See Turn on Sync Library with Apple Music - Apple Support. With Sync Library enabled changes you make to the library are uploaded to the cloud and sync to any another library or device where sync library is enabled. Rather than delete content from the library you can select, right-click, and use the Remove download option. Once done then assuming the tracks previously matched or uploaded correctly you can now stream them from the cloud, or download to get a new local copy that works.

tt2

Yes, you can delete the broken entries, the import content from external drive or redownload past purchases. When you delete you might be prompted to send some files to the trash, if so say no so they will still be there when you come to import.

tt2

Rather than hiding them you can use File > Add to Library to add in your local content. Where you import a track this is currently shown in the cloud that entry should be replaced by the local file, rather than creating a duplicate, so you shouldn't need to hide anything unless it is something you never want to see in your library again.

tt2