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Level 1

6 points

Passcode forgotten and need to wipe phone

I went through the steps and Itunes still asked for my passcode. How do I proceed?

iPhone XR

Posted on Mar 25, 2022 9:56 AM

Top-ranking reply

Level 10

209,067 points

Posted on Mar 25, 2022 11:07 AM

See this Apple article: If you forgot your iPhone passcode

If you can’t get your iPhone to show the recovery mode screen and you need help, contact Apple Support.

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