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Free apps

Why can’t I update apps which are free and it’s says billing information

Posted on Apr 7, 2022 3:18 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2022 7:19 AM

See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

👉 You may need to have a payment method on file, even if the app you want to download is free. 

Check which payment method you have on file and make sure it hasn't expired, been declined or failed.


See the following Apple articles:

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

2 replies
Question marked as Top-ranking reply

Apr 7, 2022 7:19 AM in response to Wandaclark

See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

👉 You may need to have a payment method on file, even if the app you want to download is free. 

Check which payment method you have on file and make sure it hasn't expired, been declined or failed.


See the following Apple articles:

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

Free apps

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