Unable to sign in my Apple ID

Question

Level 1

3 points

Unable to sign in my Apple ID

I bought a new iPhone 12 Max Pro and apparently, I cannot sign into my Apple ID. I already have an ID that I was using for my older phone. Even the sign-in buttons seem inactive or deactivated. How do I solve this and begin to use my new iPhone?

iPhone 12 Pro Max

Posted on Apr 7, 2022 8:09 PM

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Answer 1

Iafeef

Level 7

26,365 points

Apr 7, 2022 9:06 PM in response to kokimutemi

That's a little weird, you need to Contact Apple for support and service - Apple Support

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Answer 2

Iafeef

Level 7

26,365 points

Apr 7, 2022 8:13 PM in response to kokimutemi

Hey there,

can you provide a screenshot with hide any personal information?

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Answer 3

kokimutemi Author

Level 1

3 points

Apr 7, 2022 8:53 PM in response to Iafeef

Here it is. I can type in my Apple ID and Password, but then the Sign In button is inactive

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Answer 4

kokimutemi Author

Level 1

3 points

Apr 7, 2022 9:37 PM in response to Iafeef

Okay, I will. Thanks

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Unable to sign in my Apple ID

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