You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I access my previous ICloud account if I do not have original device. I have original username and password.

I want to access pics from my previous ICloud account. I do not have original device, but I have original username and password. When I type in original info it then asks me to verify #. That’s when I can go no farther. I basically need to know how to access pics without original device. Thanks, DJ

Posted on Apr 9, 2022 8:59 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2022 10:26 AM

To access Apple ID account not only Apple ID and password is required , the other correct credentials if the account was set with secondary authentication like three correct answers for respective security questions , date of birth , rescue mail address and its password are required .

If any of them are incorrect the account will not be accessed from a web browser ( however this Apple ID address is not signed in with Mac system preferences , or you might be using iPad / iPhone ) .

In case if credit card details were added in the account , revealing the data to apple support senior advisors will open the account very shortly .

If the account is set with 2FA recover the account from recovery How to use account recovery when you can’t reset your Apple ID password - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 9, 2022 10:26 AM in response to Djackson2255

To access Apple ID account not only Apple ID and password is required , the other correct credentials if the account was set with secondary authentication like three correct answers for respective security questions , date of birth , rescue mail address and its password are required .

If any of them are incorrect the account will not be accessed from a web browser ( however this Apple ID address is not signed in with Mac system preferences , or you might be using iPad / iPhone ) .

In case if credit card details were added in the account , revealing the data to apple support senior advisors will open the account very shortly .

If the account is set with 2FA recover the account from recovery How to use account recovery when you can’t reset your Apple ID password - Apple Support

How do I access my previous ICloud account if I do not have original device. I have original username and password.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.