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Level 1

4 points

Icloud storage purchase.

Hi, my payment for my icloud storage was charged twice to my account. Although its listed just once on my iTunes purchase history. Who can I contact?

iPhone 13

Posted on Apr 20, 2022 1:12 AM

Top-ranking reply

Level 10

209,061 points

Posted on Apr 20, 2022 1:33 AM

Have you also 2 x invoice from Apple?

Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB ot 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your e-mail box.

You pay monthly for iCloud storage.

On the invoice for iCloud you can click Report a problem.

Or do you use 2 x Apple ID?

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