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Tashbabie Author

Level 1

4 points

Apple account disabled

I tried changing my payment details on my iPhone because I suspected my previous card was compromised. After inputting the new card details and submitting, I got a displayed message that said “ Your account has been disabled for App Store and iTunes “. This has been for two weeks now and I haven’t been able to access my backed up data on iCloud and all other services. Kindly help me with steps to take to enable my account again. Thanks

iPhone 12, iOS 15

Posted on May 7, 2022 9:12 AM

Top-ranking reply

Niel

Level 10

732,491 points

Posted on May 7, 2022 10:36 AM

They can't be done from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.

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Apple account disabled

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