Hi you have charged from mu card 2 months 7,99$ but I don’t know why I haven’t any subscription and I didn’t get any email about billing

Hi Apple have charged from my card twice 7,99$ I don’t have any subscription which cost 7,99$ And I haven’t get any email about billing and in my card shown that it have charged from “apple.com/bill itunes.com” please how can I get back my money

Posted on May 11, 2022 8:21 AM

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Question marked as Top-ranking reply

Posted on May 11, 2022 8:25 AM

If you're sure that charge comes from Apple (check your bank statement very carefully), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly, using this specific link:--> Apple Support


Regards

Giulio

1 reply
Question marked as Top-ranking reply

May 11, 2022 8:25 AM in response to shushanna273

If you're sure that charge comes from Apple (check your bank statement very carefully), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly, using this specific link:--> Apple Support


Regards

Giulio

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Hi you have charged from mu card 2 months 7,99$ but I don’t know why I haven’t any subscription and I didn’t get any email about billing

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