Is anyone else having trouble seeing Apple Card recent transactions in Wallet since iOS 15.5?

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Level 4

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Is anyone else having trouble seeing Apple Card recent transactions in Wallet since iOS 15.5?

I've made payments and purchases using my Apple Card since updating to iOS 15.5. These transactions used to appear in my Recent Transactions list in my Wallet instantly; since the update, they don't. I've gone through the whole day; every time I use the Card, my balance changes, but I don't see the line item appear in my Recent Transactions list.

Of course, this is awful because I can't verify any of the transactions on my card. The *only* place to view Apple Card transactions for the current month is in the Wallet app. The website, card.apple.com, only hosts your statements after the month is over.

Is anyone else being hit with this issue?

I've contacted Apple support, stumped the initial advisor and her supervisor, and am waiting on their engineering team to do something about this.

iPhone 11 Pro Max

Posted on May 16, 2022 8:28 PM

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Answer 1

Top-ranking reply

FelixGarcia Author

Level 4

2,931 points

May 19, 2022 9:30 AM in response to FelixGarcia

Anyone still having issues with this?

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Answer 2

K Shaffer

Level 8

35,314 points

May 17, 2022 4:09 AM in response to FelixGarcia

Perhaps to report this issue to Apple Feedback, may help them

associate an effect, to some cause. Not all reports to Apple are

necessarily indicative of problems; they can be addressed here:

• Product Feedback - Apple

//www.apple.com/feedback/

Wallet and Apple Pay:

• Feedback - Apple Pay - Apple

//www.apple.com/feedback/apple-pay.html

Good luck & happy trails!🌞

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Answer 3

FelixGarcia Author

Level 4

2,931 points

May 17, 2022 7:07 AM in response to Chattanoogan

Per Apple Support, I deleted the card, turned off then back on the phone, added the card. Deleted the card signed out of iCloud turned on then back off the phone, added card back in and still nothing.

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Answer 4

May 17, 2022 7:24 AM in response to FelixGarcia

Well … not much left to try on that front.

Thanks for the feedback.

Will be making a few charges myself later today; will make one w/ the physical card as a “check” to see if my iPhone Xs is affected too …

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Answer 5

FelixGarcia Author

Level 4

2,931 points

May 17, 2022 7:26 AM in response to Chattanoogan

Side note: I'm also having the issue on my iPad which I haven't updated yet, although I didn't add the card until yesterday to the iPad. My wife hasn't updated and as of this morning her iPhone works as it should.

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Answer 6

FelixGarcia Author

Level 4

2,931 points

May 17, 2022 7:42 AM in response to Chattanoogan

I'm thinking this may be a server issue rather than an update issue. Others are also having this same issue.

https://www.reddit.com/r/AppleCard/comments/ur9g6x/transactions_havent_updated_since_ios_155_is/?utm_source=share&utm_medium=web2x&context=3

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Answer 7

FelixGarcia Author

Level 4

2,931 points

May 17, 2022 11:33 AM in response to FelixGarcia

Just got off the chat with Goldman Sachs, they said this is a known issue and they are working to resolve it. When I spoke of not seeing the transactions they wanted to know if this was before or after the update. Hope this helps.

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