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iPhone battery not recognized by iPhone.

So I just started to get a message after resetting my iPhone stating the battery was not a apple product. I checked and it shows the manufacture is Sunwoda. The battery was replaced at an apple auth dealer just over a year ago, first time getting message.

iPhone 11 Pro Max

Posted on Jul 16, 2022 4:44 AM

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Question marked as Top-ranking reply

Posted on Jul 16, 2022 11:40 PM

Please contact the service center where the battery was replaced.


With iOS 15.2 and later and iPhone XR, iPhone XS models, and later—including iPhone SE (2nd and 3rd generation)—you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out if the battery has been replaced. If the replacement was done using genuine Apple parts and processes, "Genuine Apple Part" will appear next to Battery.

2 replies
Question marked as Top-ranking reply

Jul 16, 2022 11:40 PM in response to angell275

Please contact the service center where the battery was replaced.


With iOS 15.2 and later and iPhone XR, iPhone XS models, and later—including iPhone SE (2nd and 3rd generation)—you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out if the battery has been replaced. If the replacement was done using genuine Apple parts and processes, "Genuine Apple Part" will appear next to Battery.

iPhone battery not recognized by iPhone.

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