Gift card

Redeemed a gift card. Balance of $10.00 shows on my account. Tried to buy an app for $9.99. Comes up insufficient funds. HELP !!!

iPhone 13

Posted on Aug 13, 2022 5:06 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2022 5:48 AM

Any chance, that you have ongoing subscriptions, and no other payment info registered? In that case you will need more Apple ID balance, so that you can at least pay your subscription, or buy an app, if you don‘t have any subscriptions.

5 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Gift card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.