Apple Music "stop" feature not working (Get Info > Options)

Question

Apple Music "stop" feature not working (Get Info > Options)

Apple Music "stop" feature not working (Get Info > Options), yet the "start" feature works. You check the box and set it a specified time, and then it should stop and play the next song when it hits your time. Yet when it plays, it just keeps going after it shows the song is finished (as pictured below, the song is playing past 30 seconds).

I have quit the app, logged out and logged back in, and restarted my computer, but it still doesn't seem to work.

iMac 27″ 5K, macOS 12.5

Posted on Aug 29, 2022 12:23 PM

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Answer 1

Top-ranking reply

Demented_Elmo Author

Level 1

7 points

Aug 30, 2022 7:30 PM in response to Demented_Elmo

Solution: Quit application, press and hold shift key, and relaunch it.

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Answer 2

Aug 30, 2022 5:15 PM in response to kamote0628

Hi kamote0628,

The issue persists throughout every song its attempted on. It also remains even on other user accounts.

The issue popped up out of nowhere, with no system or third-party application updates, and no resets or computer shut-downs.

Are there any other solutions that don't require safe mode or reinstalling MacOS?

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Answer 3

kamote0628

Community Specialist

Aug 30, 2022 12:03 PM in response to Demented_Elmo

Hi Demented_Elmo, We appreciate you reaching out to us. We understand that the "Stop" time on the Music app is not working as expected.

We’d like to gather additional details that may help us be in a better position to assist you. Are you experiencing the behavior on multiple songs?

In the meantime, we recommend that you check if the behavior persists when signed in on a different user account.

The article below can help if you do not have any other user account to test with.

Set up users, guests, and groups on Mac

If you are experiencing the issue when signed in on a different user account, we recommend that you check if the behavior persists while on safe mode.

Below is an article to help guide you through the process.

How to use safe mode on your Mac

Take care!

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