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Why does my new phone ask me to log in to apple ID that is not mine?

Every time I try to download my backup data from icloud

or try a data migration from my old phone to new phone,

It requires to log on to 3~4 apple ID I don't know and I have never used before.


It says "Your other device includes purchase from the iTunes store that were made with a different Apple ID.

Enter the Apple ID password for "APPLEID i dont know" to restore these purchases"


How can I stop this message to show up everytime I set up a new phone and bring up backup data from old phone?


Posted on Sep 16, 2022 5:44 AM

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4 replies

Sep 16, 2022 6:05 AM in response to lemonno122

Is the other account totally unknown to you? If so you should report it to Apple's security team.


While I don't have a solution I have had the same issue for many many years when my girlfriend bought an album on Music Store using her account on my phone. I have tried to remove the album many times but it seems to be stuck somewhere.

Luckily we are still living together so I can ask her to login every time I restore to a new phone.

Why does my new phone ask me to log in to apple ID that is not mine?

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