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Airpod Pros not pairing with iphone

My iphone 13 stopped connecting with my 1 year old Airpod Pros so I decided to do a reset. I went into the phone settings, selected "Forget This Device" and went through the steps to pair the airpods, but the cases flashes a white light and the phone doesn't see them in the bluetooth settings. I rebooted my phone, turned the BT off and back on, but nothing happens. Followed the on-line instructions numerous times and still nothing. Anyone experience this?

Posted on Oct 14, 2022 8:47 AM

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3 replies

Oct 14, 2022 6:57 PM in response to Mjuge

Mjuge Said:

"Airpod Pros not pairing with iPhone: My iphone 13 stopped connecting with my 1 year old Airpod Pros so I decided to do a reset. I went into the phone settings, selected "Forget This Device" and went through the steps to pair the airpods, but the cases flashes a white light and the phone doesn't see them in the bluetooth settings. I rebooted my phone, turned the BT off and back on, but nothing happens. Followed the on-line instructions numerous times and still nothing. Anyone experience this?"

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Troubleshoot the iPhone's Bluetooth:

A. Visit these Links:



B. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]

Oct 15, 2022 4:34 PM in response to Mjuge

Mjuge Said:

"Airpod Pros not pairing with iPhone: I discover the charging case is apparently having issues charging from my my laptop using a genuine apple charging cable so there wasn’t enough battery life to allow it to pair. This has happened several times, so I’ll have to keep a watch on it."

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Get a New Cable:

Using a genuine Apple cable seems the best route to take. So see about getting a different cable. Keep a watch on it, and reply back, with an update on this.

Airpod Pros not pairing with iphone

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