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Level 1

5 points

Retrieve chat session with Apple Support

How do you retrieve a chat transcript with Apple Support that is over a month old.

iMac, macOS 10.12

Posted on Oct 15, 2022 8:31 AM

Top-ranking reply

Level 8

46,020 points

Posted on Oct 15, 2022 1:15 PM

Hello!

Unfortunately, you cannot. If you'd like to contact them again, see: Get Support.

We can also help with any issues you may have, plus, you could always revisit this thread for future reference.

Jack

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