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Add two gift cards to my apple account. I can use these funds for purchases in the App Store and in Apple TV, but they return an error "Your purchase could not be completed" when trying to make an in app purchase. Any suggestions?
See -> How to redeem your Apple Gift Card or App Store & iTunes gift card
How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)
When redeeming a gift card, the amount will be credited to your (1) Apple ID balance and (2) you need to set your Apple ID balance as your default payment.
(1)
See -> Check your Apple ID balance
Check your Apple ID balance – Apple Support (UK)
(2)
Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
Click here for more support and assistance.
See -> How to redeem your Apple Gift Card or App Store & iTunes gift card
How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)
When redeeming a gift card, the amount will be credited to your (1) Apple ID balance and (2) you need to set your Apple ID balance as your default payment.
(1)
See -> Check your Apple ID balance
Check your Apple ID balance – Apple Support (UK)
(2)
Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
Click here for more support and assistance.
and return the above error message.
Do you mean -> error "Your purchase could not be completed" ?
If so, If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.
See also the following Apple articles:
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
Add money to your Apple ID balance
Add money to your Apple Account balance – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
Click here for more support and assistance.
Thanks for your reply. The gist cards are redeemed and in my account - I have used them for App Store purchases already. It is just in app purchases that are not working and return the above error message.
I added money to my account balance, it works for app store purchases, but not in app purchases
