no option to unclock in icloud find my iphone
Hello,
My macbook is locked and I do not know the pin to unclock it. I follow the steps below to recover the pin and unlock the mac.
- In Find My iPhone on iCloud.com, click All Devices, then select the Mac that’s locked.
- If you don’t see All Devices, it’s because you’ve already selected a device. Click the name of the current device in the center of the toolbar to access the Devices list, then select a new device.
The next step would be to click unlock. However, I cannot click unlock. This option is not available. Instead, I see a greyed out 'lock' option, see picture below.
Why is this option not available and how can I unlock the macbook?
Thanks
MacBook Pro