You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can’t I download my health app?

I cannot download my health app. I click on “get” and it spins a couple times and goes back to “get”.

iPhone 7, iOS 12

Posted on Nov 24, 2022 11:13 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2022 1:11 PM

and it spins a couple times

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

-------


You have the Health app on your iPhone.

Use App Library to search the Health app, see this Apple article:

Organize the Home Screen and App Library on your iPhone

Organize the Home Screen and App Library on your iPhone - Apple Support           

  • If you have find the app, tap & hold on the app, then drag to the Home screen & drop it.

 


1 reply
Question marked as Top-ranking reply

Nov 24, 2022 1:11 PM in response to Dodgerblue3

and it spins a couple times

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

-------


You have the Health app on your iPhone.

Use App Library to search the Health app, see this Apple article:

Organize the Home Screen and App Library on your iPhone

Organize the Home Screen and App Library on your iPhone - Apple Support           

  • If you have find the app, tap & hold on the app, then drag to the Home screen & drop it.

 


Why can’t I download my health app?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.