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Avacoddo Author

Level 1

4 points

Phone not turning on

What should I do when my phone can turn on and off but the screen is not working so I can’t even power it off?

Posted on Nov 30, 2022 7:18 PM

Top-ranking reply

Smilin-Brian

Level 9

56,483 points

Posted on Nov 30, 2022 7:26 PM

Follow these steps, testing after each step:

If that didn’t work, then I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Live chat using Messages. 💬

Click ▶︎ Check Repair Status. 🔧

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Phone not turning on

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