You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Id change

How will i remove the apple id of the previous owners which is appearing on this device i am now using and own too??? Iphone 10xt

iPhone XR, iOS 15

Posted on Dec 16, 2022 6:49 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2022 6:53 PM

Without the Apple ID and Password of the previous owners you will never get past Activation Lock which is a theft prevention feature. If you cannot contact that owner, you will remain forever locked out of that device. You can recycle it at any Apple Store. Take a look at this link...

How to remove Activation Lock - Apple Support




1 reply
Question marked as Top-ranking reply

Dec 16, 2022 6:53 PM in response to JuanitoCadizBulseco

Without the Apple ID and Password of the previous owners you will never get past Activation Lock which is a theft prevention feature. If you cannot contact that owner, you will remain forever locked out of that device. You can recycle it at any Apple Store. Take a look at this link...

How to remove Activation Lock - Apple Support




Apple Id change

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.