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Itunes

I never used Itunes and a fee was charged from my account.

I want my money back.

iPhone 12 Pro Max, iOS 16

Posted on Dec 27, 2022 11:17 AM

Top-ranking reply

Raicya

Level 10

209,061 points

Posted on Dec 27, 2022 11:27 AM

A question: is the invoice from Apple?

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.

Or scroll down and click report a problem.

Or try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

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Itunes

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