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My mom passed away and we don’t know her password for her Apple ID to erase the data on her iPad to resell it

How do I erase the data off my moms iPad (we are selling it) without her Apple ID password or a computer. She passed away so we can’t ask her what it is.

iPad mini, iOS 9

Posted on Jan 8, 2023 10:19 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2023 12:29 AM

I am sorry that your mom has passed away


See this link for further reference about how to access her Apple ID


How to request access to a deceased family member's Apple account - Apple Support


1 reply

My mom passed away and we don’t know her password for her Apple ID to erase the data on her iPad to resell it

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