on my itunes on windos, device is not detected. i have updated windows, downloaded latest itunes and my iphone is now on latest IOS 16.1.2, use a few different lightning cables, restarted windows laptop and iphone, and i even go to two (2) malaysia's apple stores but still cannot figure out what is the problem. should i contact apple support team?
iPhone 14 Pro Max
yes i have contacted apple support, they promised to call me and request for my mobile phone number, yet still no call received yet.
i am at the opinion that itunes is about to shut down and apply finder is the only app going to be used in the future.
Have you tried all these steps:
If your computer doesn't recognize your iPhone or iPad - Apple Support
If your computer still doesn't recognize your iPhone or iPad, contact Apple Support.
iphone 14 cannot connect to itunes but charging
